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One dashboard to manage all your businesses

From bustling franchises to cozy food trucks, Resto Hive is the all-in-one solution tailored for every restaurant's success.

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FAQ

Frequently asked questions laptop charging

Browse through these FAQs to find answers to commonly asked questions.

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Resto Hive is a complete restaurant management ecosystem offering a suite of software solutions to streamline operations, including POS systems, employee management, inventory tracking, digital kiosks, and customer loyalty programs.

Yes! Our Resto POS and Resto Kiosk allow business owners to manage multiple businesses simultaneously. If a customer wants to buy from both a restaurant (e.g., chicken wings) and an alcohol shop (under a different business name), simply click the "Switch Business" button in the bottom left corner of the app. The interface will instantly change to the selected business, including its menus, pricing, and tax configurations—all in real time!

Yes! Resto Hive is a cloud-based platform, ensuring real-time synchronization across all devices and allowing you to manage your restaurant from anywhere.

Yes! Our software integrates with popular food delivery services, including:
  • Uber Eats
  • Skip The Dishes
  • DoorDash
  • Fantuan Delivery (for Chinese-speaking customers)
  • HungryPanda (for Chinese-speaking customers)
  • And more!
  • With our delivery integrations, you can manage all incoming online orders from a single system without switching between multiple apps.

    Resto POS is a powerful, user-friendly point-of-sale system designed for restaurants. It supports:
  • In-store, online, and mobile payments
  • Integration with delivery services
  • Multi-business management
  • Fast order processing
  • Resto Kiosk is a self-service ordering system that allows customers to place orders without staff assistance. It helps reduce wait times and improves efficiency for fast-paced restaurants.

    We support a wide range of payment partners and terminals, including:
    ✅ Traditional & Mobile Payments:
  • Clover (integrated payment terminals)
  • Stripe (secure online & in-person transactions)
  • WePay
  • AliPay (for Chinese customers)
  • ✅ Tap, Chip & PIN, and QR Code Payments

    Yes! We are an official partner with Revenue Québec for the Cloud MEV mandatory billing system registry. This system is legally required for all restaurants and alcohol-serving businesses in Quebec. Our solution ensures full compliance with government tax regulations. Kitchen & Inventory Management

    Resto Kitchen is a kitchen display system (KDS) that ensures orders go directly from the POS or kiosk to kitchen screens, improving:
    ✅ Order Accuracy
    ✅ Faster Food Preparation
    ✅ Real-time Order Tracking

    Yes! Resto Inventory offers:
  • Live stock tracking
  • Automatic low-stock alerts
  • Purchase order generation
  • Waste management tracking
  • Employee & Payroll Management
  • Roster Gate is an employee attendance and payroll management system that:
    ✅ Tracks employee clock-ins and clock-outs
    ✅ Automates payroll calculations
    ✅ Helps reduce manual errors

    Tick Tasker is a task management system that allows managers to:
    ✅ Assign daily tasks to employees
    ✅ Track progress in real-time
    ✅ Improve operational efficiency

    AccuCountMe is a restaurant accounting and financial management tool that helps businesses track:
    ✅ Revenue & Expenses
    ✅ Profit Margins
    ✅ Tax Reporting & Compliance

    Resto Points is a customer loyalty program that allows restaurants to:
    ✅ Offer point-based rewards
    ✅ Increase customer retention
    ✅ Provide custom promotions & discounts
    ✅ Technical & Support Questions

    Yes! Our software is designed to be user-friendly. We also offer:
    ✅ Step-by-step setup guides
    ✅ Live onboarding support
    ✅ 24/7 technical assistance

    Yes! We provide training sessions, video tutorials, and live support to ensure your team can use Resto Hive efficiently.

    We offer 24/7 customer support via:
  • Live Chat
  • Email Support
  • Phone Assistance
  • We offer flexible pricing plans starting from $49/month. The final cost depends on your chosen features and number of locations. Contact us for a detailed quote tailored to your restaurant's needs.

    Yes! We offer a free trial so you can experience how Resto Hive can benefit your restaurant before making a commitment. This FAQ is comprehensive, professional, and user-friendly, making it a strong addition to your website. Let me know if you'd like any refinements! 🚀
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    Need assistance? Our team is here to help! Whether you have technical inquiries, partnership proposals, or general questions, we're just a message away.

    📍 Headquarters: 218-9150 Rue Meilleur, Montréal, H2N 2A5, Quebec, Canada

    🕒 Support Hours: Monday - Friday, 9:00 AM - 6:00 PM (EST)

    💬 Live Chat: Available via our website for real-time support.

    For urgent issues, please visit our Knowledgebase or submit a support ticket.

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