Privacy Policy

Welcome to Resto Hive. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events.

We collect several types of information from and about users of our services, including:

• Personal Information

  This may include your name, email address, phone number, business details, and payment information. We collect this information when you register for an account, make a purchase, or contact our support team.

• Usage Data:

  We automatically collect information about how you interact with our services, including log files, device information, IP address, browser type, and user activity patterns.

• Transaction Data:

  When you make purchases through our platform, we collect payment details, purchase history, and invoice information to process your transactions and provide you with receipts.

We use the information we collect for various purposes, including:

• Provide and improve our services

  We use your information to operate, maintain, and improve our services, develop new features, and personalize your experience.

• Process transactions securely:

  Your payment information is used to process transactions and prevent fraud.

• Offer customer support:

  We use your information to respond to your inquiries, troubleshoot problems, and provide technical support.

• Personalize user experience:

  We analyze usage patterns to improve our services and tailor content to your preferences.

• Comply with legal obligations:

  We may use your information to comply with applicables laws, regulations, and legal processes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Our Security Measures Include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Payment Processors:

  We share payment information with secure third-party payment processors such as Clover, Stripe, WePay, and AliPay to facilitate transactions.

• Third-Party Integrations

  We may share information with third-party delivery services like Uber Eats, Skip The Dishes, DoorDash, Fantuan, and HungryPanda to fulfill delivery orders.

• Government Authorities

  We may disclose your information when required by law, such as for Revenue Québec Cloud MEV compliance or in response to valid legal requests.

We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

How We Use Cookies

• To improve user experience and site functionality
• To analyze site traffic and usage patterns
• To remember your preferences and settings
• To provide personalized content and advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access:

  You can request a copy of the personal information we hold about you.

• Correction:

  You can request that we correct inaccurate or incomplete information.

• Deletion:

  You can request that we delete your personal information in certain circumstances.

• Restriction:

  You can request that we restrict the processing of your information in certain circumstances.

• Data Portability:

  You can request a copy of your data in a structured, commonly used format.

• Objection:

  You can object to our processing of your information in certain circumstances.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us using one of the methods below: